CRM Software

challenges in implementing sales crm

Top Challenges in Implementing Sales CRM: Overcoming The Roadblocks by Mitigating Risks With CRM Failure

Introduction Making a decision to implement CRM software is possibly one of the most strategic decisions an organisation can take. When implemented and managed well, a CRM initiative can add wings to help organisations soar, grow and prosper. This decision involves a lot of time, money, and commitment from all stakeholders, particularly from the business …

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mobile crm

What is a Mobile CRM? Advantages of Having A Mobile CRM in 2023

Data and information are at your fingertips in today’s rapidly ever-changing world. This is possible only due to pervasive access to the internet through mobile devices. Mobile phones account for nearly 70% of all web traffic today. This is why a Mobile CRM strategy has become essential to growing your business. What is a Mobile …

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How To Build Long-term B2B Relationships Using B2B CRM

Introduction Although 74% of the business agree that having better customer relationship is a powerful weapon to grow their business, only 18% focus on customer retention. This is very concerning as we know customer acquisition comes at a cost. Isn’t it surprising how companies ignore customer relationship building which can help in retention and easy …

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ROI of CRM: Accurately Measure How Your CRM Investment Pays You Back

Introduction Gartner valued the CRM market at USD $36.5 Bn. worldwide in 2017 which increased to USD $63.91 Bn. in 2022. While you may be overwhelmed by all the hype around it, you would want to accurately measure the ROI of CRM and understand how much your investment will pay back. ROI (Return on Investment) measures …

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Cloud CRM vs On-Premise CRM – The Most Glaring Differences

The human resources needs and associated skills required in both cases are very different. On premise solutions will need you to plan for expert technical consultants. You need to also invest in network administrators, system administrators, database administrators, security staff, and systems to guard your server rooms 24*7. You will need to either recruit them …

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Mobile CRM – Most Comprehensive Guide To a Mobile-first CRM Strategy

Introduction HBR reports that conventional CRMs have very high failure rates. This is due to poor user-adoption and data integrity issues. Customer-facing teams find these applications cumbersome, time-consuming and ineffective for their day-to-day operations. This is exactly where a Mobile CRM (Customer Relationship Management) can help. Primary role of sales teams and account managers is revenue …

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