Entering and maintaining contact details of your clients is a very important part of account and contact intelligence. Business Card Scanning is the process of digitizing and capturing the information on a physical business card into a digital format. Instead of manually typing the information, this functionality uses specialised software to automatically capture and extract the information from the card. The software program uses various methodologies to recognize and classify the various pieces of data. It retrieves relevant information like name, designation, company, phone number, email id, etc.
Problems we solve
Entering contact information of your clients can be a very time-consuming and exhausting activity when you do it manually. It reduces the team’s productivity.
Since it takes time and effort to manually capture contact details, there is a high possibility that you miss out or skip entering all the required details into the CRM system. You may even make some errors while typing. Inaccurate and incomplete data compromises the overall quality of data in your CRM software which inturn can lead to many inefficiencies.
Attrition and restructuring are quite common in many organisations. This poses significant risks of losing important client details when people leave. You should have a strong process in place to make sure you retain this vital information that can give you a competitive advantage.
Capabilities & Features
HappSales Mobile CRM app can help you easily capture images and scan business cards using the device’s camera. It will help you capture all the information such as name, designation, company name, email id, phone number, etc.
We synergize OCR (Optical Character Recognition) and NLP (Natural Language Processing) capabilities to make this feature effective. OCR helps in converting the data into editable text and NLP helps in distinguishing data like name, designation, phone number etc.
This capability helps users to validate the information and then link it to the right fields in the contact section of the CRM software. This will improve the quality and accuracy of the data.
Benefits of using HappSales
HappSales CRM software leverages cutting-edge technologies to make the entire process simple, quick and smooth. Scanning a business card in our CRM is as easy as taking a photo. This helps your sales team members to easily add contacts into the CRM database with very minimal effort. This significantly improves your team’s productivity giving them more time for other important tasks.
Capturing data directly from the business card and linking under the right fields in CRM assures data accuracy. This enables your company to have a database that will be error-free, effective, and reliable.
HappSales CRM app delivers a user friendly experience with minimal training requirements. The built-in digital-assistant Ami guides users at every step of the process. This brings in more discipline and hygiene in your operations.
The entire data is captured in a single page minimising complexity. It eliminates the need to scroll multiple pages. As a result, it enhances overall efficiency making it very easy and quick to update and retrieve information.