The HappSales Manifesto
Where Business Happens Through Happiness
Our Declaration
We believe that sales & service professions have been underserved and overburdened.
We believe that the very systems designed to help them have ended up hurting them.
We believe that happiness isn't a luxury — it's the foundation of sustainable performance.
HappSales was born out of personal experience — to reimagine and create a better way.
We Stand Against The Broken Model
The conventional CRM industry is broken. Let's call it what it is.
For Users
CRMs have become digital prisons — cumbersome, joyless, and built for control, not empowerment. Teams are forced to use tools that don't help them.
For Companies
Enterprises spend huge budgets on platforms that promise transformation but deliver frustration — low adoption, poor data, fragmented visibility, and disappointing ROI.
For the Industry
The ecosystem thrives on complexity. Software vendors push licenses and expect others to implement them. Neither is truly accountable nor aligned with client success. Clients get caught in the middle.
What We Stand For – Our Promise
Happiness is Business Strategy
At HappSales, happiness isn't a slogan. It's our North Star. When client-facing teams are happy, they're motivated. When they're motivated, they perform. And when they perform, business happens.
Happ stands for both Happiness & Happening — because one fuels the other.
We Level the Playing Field
We've worked with global enterprises for over two decades. We learned their playbooks, the processes, and the systems that made them dominant.
Why should only the giants have access to enterprise-grade systems? Every business deserves a system that helps them compete — and win.
High-Touch, Bespoke Partnership
We are not a mass-production SaaS company chasing scale at the cost of relationships. We operate as a bespoke partner — blending technology with a deeply personal touch.
You get real people who take complete ownership and walk alongside you until success is achieved.
Unified, Not Disjointed
Revenue operations don't exist in silos, so why should your systems? HappSales unifies the entire journey — from Leads to Sales to Service to Receivables to Field Operations — into one connected platform.
User Experience is Sacred
CRM should not be a chore. CRM should not be complex and difficult to use. It should inspire. It should make users feel more capable, more productive, and transform them into super-performers.
AI That Empowers, Not Replaces
Our AI Copilot, Ami and other AI Agents are designed as cognitive co-workers that can autonomously think, act and help to amplify team performance. Your team focuses on meaningful work of building client relationships and solving business problems.
Quick Value. Zero Risk. Lowest TCO.
We embed proven global best practices so that transformation happens fast — without expensive consultants or endless implementations. We measure Velocity, Productivity, Performance, and Predictability.
Frugal transformation through intelligent design that respects your budget and your time.
Our Vision
We envision a world where:
- Sales and Service teams wake up excited about their day — supported by tools that truly help them succeed.
- Small and mid-sized businesses have access to enterprise-grade and affordable software systems.
- Revenue operations are connected, intelligent, and predictable.
- Success is measured not just in revenue — but in the happiness and fulfillment of the team that generates it.
And when we get that right, everything else follows.
Founded by practitioners. Built with ❤️
HappSales is designed & created by client-facing executives
HappSales is designed & created by client-facing executives
Have you ever been told that buying a CRM will solve all your sales & service-related inefficiencies, but found it otherwise after investing a huge amount of money?
Have you wondered why you end up spending on so many complicated features when you only need a few essential ones?
Have you tried implementing a CRM system only to later realize the adoption challenges faced by your reps?
As a first-time buyer, did you decide against investing in a CRM system as you perceived it to be too complex and expensive?
Have you tried implementing a CRM system only to later realize the adoption challenges faced by your reps?
Our Manifesto
CRM should not be boring.
It should not be perceived as a chore.
Users should find it adding value to their work.
Make users more productive, and help
them in getting their jobs done faster.
Easy to adopt and use with very little training.
Enable users to meet their goals
and become successful.
It should empower them and make them happy.
This is how our approach makes a difference
- We cover a 360-degree customer lifecycle through an integrated Account Management CRM across – Lead Management, Sales, Service, Receivables, & Customer Success
- First-of-its-kind digital assistant, Ami helps users get their jobs done faster. Ami takes voice/text commands to create records, fetch information, fill notes etc. on the go. Read more here
- Unique in-depth approach to drive insights across – Account intelligence, Deal intelligence, and People intelligence
- We help measure and improve velocity across client-facing operations
- Mobile-first strategy for simplified user experience and easy adoption. The app also works in offline mode during poor network.
- Embedded global best practices enable quick deployments with zero-risk
- Frugal transformation focused on customer success.
Our Mission
At HappSales, we are on a mission to empower client-facing teams to win. And at the core of this purpose is our strong belief that – happier teams make business happen!
We are inspired by what Aristotle wrote – “happiness is the highest good and is realized through the practice of virtue”. This simple philosophy of making people around us happy guides us in all the decisions and actions we take every single day.
We strive to succeed in our mission by being equally committed to all our customers, employees, partners, and other stakeholders for a long-term sustainable partnership.
Happier teams make
business happen!
management team
Navin Nair
Founder & CEO
Navin brings over two-decades of industry experience in sales and account management. Prior to founding HappSales, while working for SAP AG, he was at the forefront of many transformation initiatives while engaging with diverse enterprises. In the past, he was associated with SAS, Avaya, HCL and Domino Printech.
Vijay Kumar
CTO
Vijay comes with more than twenty years of industry experience across software development & project management with organizations like Tech Mahindra, TCS and Sonata. He is passionate about leveraging technology to solve business problems.
We had tried a very prominent CRM in the past which did not meet our expectations in terms of UX, ease-of-usage, and customization options. The day we came across HappSales, its capabilities, and the look & feel, we knew that it was the right solution for us. HappSales provides a comprehensive set of capabilities at a very affordable price point.”
Bharghav Bhalla
Founder & CEO
IT System Integrator
