At HappSales, we are on a mission to infuse happiness in to business execution through user-centric innovations.
We are inspired by what Aristotle wrote – “happiness is the highest good and is realized through the practice of virtue”. This simple philosophy of making people around us happy, guides us in all the decisions and actions we take every single day.
We strive to succeed in our mission by being equally committed to all our customers, employees, partners and other stakeholders for a long-term sustainable partnership.
Before founding HappSales, our founders had spent over two-decades in the industry helping many organizations with their transformation initiatives.
They observed that many companies struggled to improve sales velocity, customer service and profitability in a simple, efficient and affordable manner. While CRM software has been in the market for decades, these conventional platforms had very low success rate due to poor user-adoption and high total cost of ownership (TCO).
Front-end customer facing reps found these systems very cumbersome, time-consuming and ineffective for their day-to-day operations. Non-revenue-generating activities choked more than 60% of their bandwidth hampering their productivity and performance.
Also, less than 30% of valuable account information actually made it in to these systems. Most companies relied on a bunch of complex excel sheets that led to huge inefficiencies in their business. Companies routinely lost out on market intelligence that could have been leveraged to stay ahead of their game and outperform competition.
After witnessing the frustration among several business leaders and their teams, our founders decided to start HappSales in the year 2018 to address these challenges in a simpler and frugal manner.
Deliver an intelligent and integrated platform for account management across Sales, Service & Accounts Receivable. That way they could influence outcomes across all three business drivers – revenue, profitability and cash-flow, for positive sustainable impact.
Equip front-end teams with an intelligent mobile app that would help them to do their job better, make them more productive, hit their goals sooner, and make them successful and happy. A uniquely designed app with a digital personal assistant was envisioned with reps at the center of their strategy; with an objective to extraordinarily simplify their lives, boost their performance and improve user-adoption – the key ingredients for any successful initiative.
Frugal-transformation delivery methodology that exempts organizations from costly, time-consuming and risky projects (which were typically associated with conventional software implementation projects)
Navin brings over two-decades of industry experience in sales and account management. Prior to founding HappSales, while working for SAP AG, he was at the forefront of many transformation initiatives while engaging with diverse enterprises. In the past, he was associated with SAS, Avaya, HCL and Domino Printech.
Vijay comes with more than twenty years of industry experience across software development & project management with organizations like Tech Mahindra, TCS and Sonata. He is passionate about leveraging technology to solve business problems.
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